August 04, 2023

Our System Is Getting an Upgrade!

This announcement explains that Town & Country Compounding is upgrading its software platform to improve patient and prescriber experience. The update brings easier refill and payment options, automated shipping and reminders, enhanced prescribing portals, and new digital tools. Customers will need to update their credit card information one time due to security standards as the system transitions.

Our System Is Getting an Upgrade!

IMPORTANT ANNOUNCEMENT

Our system is getting an upgrade!

We continually strive to improve patient & prescriber experience, and we’re happy to announce we will be switching to a new software platform!

Upgrades coming soon with our new enhanced automation:

✔️ Easier patient refill and payment options
✔️ Automatic shipping notifications to patients
✔️ Automated refill reminders to patients
✔️ Easier prescribing
✔️ Physician office prescribing portals for high prescribers
✔️ New digital payment options

Launching This Month!

Because credit card security is paramount and we maintain them encrypted, they will not transfer to our new system. We will need to update your credit card one time in the new system. Updated credit card information can be given over the phone or transmitted over a secure link via text or e-mail.

Thank you for your continued support. We appreciate your patience as we transition to our new system.
Please feel free to reach out to our team with any questions or concerns.

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Have questions or need guidance? Our knowledgeable pharmacy team is here to provide personalized support and clear next steps.

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